Privacy Policy

Last Updated: November 17, 2024

ATI Language Line ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our language interpretation and translation services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information
• Billing information and payment details
• Service preferences and requirements
• Communications and correspondence with us
• Documents and materials submitted for translation

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your payments and transactions
• Communicate with you about our services
• Respond to your inquiries and requests
• Comply with legal obligations
• Protect against fraudulent or illegal activity

Information Sharing and Disclosure

We may share your information with:

• Our employees and contractors who need access to provide services
• Service providers who assist in our operations
• Legal authorities when required by law
• Professional advisors and business partners

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Request restrictions on data processing

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites.

California Privacy Rights

California residents may have additional rights regarding their personal information under the California Consumer Privacy Act (CCPA). These rights include the right to know what personal information we collect and how we use it, the right to delete personal information, and the right to opt-out of the sale of personal information.